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FAQ

How much is shipping?

Shipping for orders over $50 is FREE! Ror orders under $50 we charge a flat rate of $4.

What about international shipping?

First of all, can we just say how awesome it is that you like our stuff enough to want to buy it and ship it across a border or a sea? That is amazing. So we try to keep these rates as low as we possibly can.

Shipping to Canada is $7 for the first item and $1 for each additional item.

Outside of North America shipping is $10 for the first item and $1 for each additional item.

How do your unisex t-shirt sizes compare to other brands?

If you're on the fence we generally recommend going up a size. Our tees are a longer, leaner cut than average. They are also made of 100% cotton, so the first time you wash them they'll shrink a half to a full inch in width, and about an inch in length. You can check out our size guide for actual measurements.

What about the girly tees? Are they much smaller than the unisex tees?

Yes and no. Our fitted, cap sleeve tees are made of a much stretchier knit fabric, so they look a lot smaller than our unisex tees at first, but they stretch about 50%, which is an awful lot. They are made to lay closer to the body. They do also run an inch or two shorter than our unisex tees, hitting around mid hip rather than low on the hip like a unisex tee does. Overall they run a little smaller so we suggest ordering up a size, but it's really a matter of preference. And lots of girls just go with our traditional unisex tees because they prefer a more relaxed fit. We make our designs available in both styles so girls can choose whatever is most comforatble for them.

I'm shopping for gifts. Should I just buy the size closest to the baby or toddler's age?

Probably not. Your safest bet is to buy a little larger than what you think they will need.

For onesies, 3-6m is a good size for a baby-to-be (many babies are born too big for newborn clothes). You might also consider going up to a bigger size. Many parents find themselves well stocked with tiny sizes, and then their babies' wardrobe options thin out quite a bit. Babies' growth also really slows down after the first six to nine months, so the recipient of your gift might get a lot more mileage out of a 6-12m or 12-18m onesie. All day Bibs also make lovely gifts that outlast any single clothing size.

For babies already born, definitely buy a size or even two sizes up. It's surprisingly common for a 6 month old baby to be rocking 18 month clothes already. A couple of pounds makes a big difference! Unless you know for a fact that a baby is quite small for his or her age, buy big. They'll grow into it soon enough, we promise. For kids older than a year, consider a size 24m-2T unisex tee or "girly tee."

It's very common for tots to wear a size up or a size down, depending on where they fall on the growth charts. When in doubt, always buy a larger size. Unisex tees can be worn a little baggy at first and then fit more snugly as the kiddos grow. " Girly tees " will fit kids a little smaller and grow with them for a little bit longer, because they're stretchier than our unisex tees.

What is so special about your screenprinting inks?

Most screen printed t-shirts are printed using plastisol, which sits on top of the fabric of the shirt, feels a little rough, and tends to crack over time. Our waterbased inks actually work more like fabric dyes. They soak into the fibers of the shirt and dye the fabric, so the areas that have been printed are just as soft as the rest of the shirt - super cozy. Waterbased inks are also much easier for screen printers to clean up, which means they don't need to use solvents or other harmful chemicals to clean their equipment after they finish printing the shirts. That means less pollution in our environment.

What's the story behind the All-Day Bib?

Our founder's baby girl used to soak several teething bibs a day. After one too many days of going through bibs like Kleenex, she started to dream of a bib that looked cute and would actually be thick enough to last the whole day. After several months of experimentation and development, the Jessy & Jack All Day Bib was born, and her precious little drooler stayed dry all day long!

Does Jessy & Jack share customer data with any third parties?

Nope, absolutely not. Never ever.

What are my payment options?

We offer Checkout With Amazon (you can use your Amazon account and any of the payment methods associated with it), and PayPal, in addition to our own checkout. We accept all the major credit cards, including American Express.

Where are you located?

Seattle, Washington! It doesn't really rain as much as people say. The summers are stunning.

Will I be charged sales tax for my order?

Sales tax is determined based on where your order is shipped. If you are shipping your order to Washington state, you will be charged sales tax. If you are shipping anywhere else, you will not be charged sales tax.

What is Jessy & Jack's Guarantee?

We want you to be happy! If you are not satisfied for any reason please contact us at jessyandjackllc [at] gmail.com .

I would like to return something I ordered. How can I do that?

Email us at jessyandjackllc [at] gmail.com and let us know the reason for the return, and we'll help you.

Got another question?

Email us at jessyandjackllc [at] gmail.com and we'll do whatever we can to help you out!